Privacy Policy for Helping American Homeowners Association (HAHA)

Last updated: October 01, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Our website address is: https://hahahelps.com/.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined in this Privacy Policy.

Definitions

• Account: A unique account created for You to access our Service.
• Cookies: Small files placed on Your computer or device by a website, storing browsing history and other information.
• Device: Any device that can access the Service such as a computer, cellphone, or tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the website https://hahahelps.com/.
• Service Provider: Third-party companies or individuals employed to facilitate or provide the Service.
• Usage Data: Data collected automatically such as IP address, browser type, and usage statistics.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including:

• Email address
• First and last name
• Phone number
• Address (including ZIP/Postal code, City, State, Province)

We collect and use Personal Data to:

• Manage and provide our Service.
• Communicate with you.
• Improve our Service.
• Send you news, offers, and updates if opted in.

Comments

When visitors leave comments, we collect the data shown in the comment form, IP address, and browser user agent to aid spam detection. If you’re using the Gravatar service, an anonymized string (hash) may be provided to Gravatar. After approval, your profile picture will be publicly visible in context with your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can extract location data from these images.

Usage Data

Usage Data may include information such as IP address, browser type, browser version, pages visited, time spent, and other diagnostic data. If accessed via a mobile device, it may also collect device information such as unique IDs.

Cookies

We use cookies to track activity on Our Service and store certain information. Cookies are used for several purposes:

• Necessary Cookies: Essential for website functionality and user authentication.
• Cookies Policy Acceptance Cookies: Indicate if users have accepted cookies.
• Functionality Cookies: Allow the website to remember choices such as login details.

You can instruct Your browser to refuse cookies, but some parts of the Service may not work.

Tracking Technologies

In addition to cookies, we may use web beacons and similar tracking technologies.

Embedded Content from Other Websites

Articles may include embedded content such as videos or images. Embedded content from other websites behaves as if you visited the other website, potentially collecting data and using third-party tracking.

Contact Forms

If you contact us via a form, we collect the information you provide to respond to your inquiry.

How We Use Your Personal Data

We may use Personal Data for:

• Providing and maintaining the Service.
• Managing accounts and registrations.
• Performance of contracts (e.g., providing services).
• Contacting You via email, SMS, or phone.
• Providing customer support.
• Sending updates, offers, and promotional materials (if opted in).
• Analyzing usage data for improving the Service.
• Managing legal or business obligations.

How We Share Your Personal Data

• Service Providers: We may share information with third parties to monitor and analyze usage or provide services.
• Business Transfers: In the event of a merger or sale, Personal Data may be transferred.
• Legal Obligations: We may disclose Personal Data to comply with laws or protect legal rights.
• With Your Consent: We may share information for other purposes with your consent.

SMS Registration: How Do We Share Your Mobile Information

We do not obtain or share mobile information with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

• You can always decline or stop receiving messages by responding “STOP” at any time. For more information, reply “HELP.” Message and data rates may apply, and message frequency may vary.

• If customers have any complaints or concerns regarding their privacy or the handling of their personal information, they are encouraged to contact us directly. Customers can raise complaints by emailing our privacy team at info@hahahelps.com, calling our customer service hotline at (844) 438-4242, or by filling out the contact form available on our website. We take all privacy concerns seriously and aim to respond promptly.

Data Retention

We will retain your Personal Data only as long as necessary. We retain comments indefinitely unless you request removal. For registered users, we store personal information as long as your account is active. Usage data is retained for internal analysis.

Your Rights Regarding Your Data

You have the right to:

• Access the Personal Data we hold about you.
• Request deletion or rectification of your data.
• Object to or restrict certain processing activities.

You can contact us to exercise these rights.

Security of Your Personal Data

We strive to protect Your Personal Data but cannot guarantee its security over the internet. While we use commercially acceptable means, no method is completely secure.

Children’s Privacy

Our Service does not address anyone under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected data from children without verification of parental consent, we will delete it.

Data Transfers

Your information may be processed outside of your country. We ensure that adequate safeguards are in place before transferring your data.

Where We Send Your Data

Visitor comments may be checked through automated spam detection services. We do not share mobile information for marketing purposes. SMS originator opt-in data is not shared.

Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page and communicated through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: info@hahahelps.com.